100% Satisfaction Guaranteed!
Your complete satisfaction is our #1 Priority -- period. Over the past sixteen years,
you, our awesome,
wonderful customers
have helped us build Eventgroove into the leader in online ticket printing.
We simply could not have done it without you.
We take great care to assure the highest quality products at affordable prices with fast turnaround. If you are not completely
satisfied with your order, please contact our Customer Support Specialists at 888.771.0809 or products@eventgroove.com.
We will issue a full refund for the price of the product minus the shipping fees or re-do your order: it's your choice.
As you can understand, certain circumstances are beyond our control:
-
Shipping delays due to terms defined by UPS, including weather, mechanical failure,
etc. (Please visit UPS.com for more information.)
-
Spelling, punctuation or grammatical errors made by customers when entering text
or order information.
- Low resolution images uploaded or provided by the customer.
- Design errors introduced by the customer in the document creation process.
- Errors in customer-selected options, such as paper color and quantity.
A few other items to help:
-
Color variation on different monitors. Unfortunately, we cannot match colors
viewed on different monitors. If you have any concerns about the color tone
or print quality, we would be delighted to overnight a sample kit.
-
Proof Review. In the selection and order process, please (please!) review your proof carefully
and correct any mistakes prior to submitting your order. Our online template and design-your-own
orders are sent automatically to the printer and printed.
-
Processing and Shipping Times. Our processing and shipping times are prominently
displayed through the order process and on many pages of our site. Please read these
times carefully as it keeps both of us on the same page!
Thank you once again for being a part of Eventgroove. I also invite you to personally
contact me, Lance Trebesch (CEO) if at any time you are not completely satisfied with our
products and services: lance@eventgroove.com.
Customer Reviews
Reviews by
Customer Reviews
Reviews by
April, 16
Tickets
Beautiful
Dianne D.
April, 16
Raffle Tickets
great quality! designing more soon!
SHAWN J.
April, 15
1959 Birthday Club cruising
It’s a very nice elegant ticket. I just wish it could’ve been in white and gold to match our attire!
Joyce G.
April, 12
Perfect
Perfect
Mary B.
April, 12
Process is easy and quick
Process is easy and quick to do
Anthony F.
April, 11
Very impressive product, service and price!
So happy we found Eventgroove for our festival badges - we’ll be back net year!
HILARY C.
April, 10
Fast turnaround and shipping!
Fast turnaround and shipping!
Sabrina S.
April, 10
Efficient company
Just ordered tickets for an upcoming fund raiser. Eventgroove's website was very easy to navigate and made order placement very simple. Their promised delivery showed up exactly as promised.
Gene S.
April, 10
Awesome customer service!
Thank you to your staff for helping us fix our order and we had it shipped in time. Great working with you.
Russell R.
April, 10
Product arrived on time, good
Product arrived on time, good quality
Alicia R.
April, 9
Always Perfect
Excellent customer service and all questions and concerns are answered in a timely manner and with professionalism!
My organization will continue to order in the future!
Richard M.
April, 6
Iwas very pleased with my
Iwas very pleased with my order of tickets.
Beverly H.
April, 4
Musical Tickets
These tickets were truly easy to order, delivered in a fast-pace time, and truly are great quality! Thank you!
Paul M.
April, 2
Speedy Delivery
The website is easy to use and service is terrific I got my tickets in less than a week.
Cathleen M.
April, 2
Immediately after pushing the "button"
Immediately after pushing the "button" to send the order, I noticed a typo. Tried to contact customer service by phone but they are closed on the weekend. I also sent an Email. Great news on Monday morning, I received a call and was able to make the correction and process the order timely. Pleased with the product and the way it was packaged in groups by number.
Edna M.
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